Od nové pracovní pozice
vás dělí jen pár kroků
Customer Service Representative - French Speakers
- Prague
- 52 - 55 000 CZK/m
- Full time
- French (C1) and English (B2)
Are you fluent in French and passionate about providing exceptional customer service? We are currently seeking a motivated and dedicated Customer Service Representative with a strong command of French (C1 or C2 level) and business-level English to join one of the strongest team of our client. As a Customer Service Representative, you will play a crucial role in ensuring our customers receive the best support and assistance.
What is it about?
- Together with 10-14 team members you will be supporting French speaking market.
- Act as a primary point of contact for our clients and commercial teams.
- Big part of your day will be order management- receiving, monitoring, and processing customer orders in SAP/Oracle.
- You will also handle complaints or any other requests from our clients.
- You can expect receiving requests primarely via email (CRM) or phone.
Who are we looking for?
- Native level of French and fluent level of English language.
- Customer centric approach.
- Good communication skills (efficient, friendly and positive).
- Curiosity and drive for continuous improvement.
- Experience or ability to learn CRM and ERP tools.
- Organizational skills and attention to details.
Why is this position attractive?
- Quality-focused customer service, no busy call center.
- You can work in diverse industry fields.
- Opportunities for career development and growth.
- Career development.
- And 3 pages of benefits!
To apply, please send your updated CV. We look forward to hearing from you!
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